Summary: This error means that Outlook/Outlook Express can not find the mail server and is usually an indication that you are trying to send/receive emails while you are not connected to the Internet or that your email program is not configured properly.
Resolution: Please follow the steps below to resolve this issue:
Resolution: Please follow the steps below to resolve this issue:
- Make sure that you are connected to the Internet by trying to open a web page (e.g. http://www.caribserve.net )
- If you are not connected, then please connect to the Internet and try sending/receiving emails again
- If you are still running into problems, please check the configuration of your email program to ensure that it is in accordance with the settings on this page.
- If none of the steps above results in the resolve of your problem, then the issue could be caused by due to an incorrectly configured firewall, a corrupt TCP/IP stack or other issues. In that case, please contact our technical support department to schedule an appointment to bring in your PC to our office for further analysis.
